How do we live around difficult people, although we may be optimists by nature, the majority of us like to be pleasant, however we always find someone difficult, should we say complicated ? When this happens we do get an opportunity to show our tact skills with this kind of person.
However at times we do not know how to react in front of difficult people, it takes us of balance and we focus more on what they are saying instead of what we are doing. And this can bring us down and affect our self-confidence and we become insecure, we become so angry that within seconds are whole world is up side down. This is due to the fact that we forget that difficult people do not change easily, if they wake up the wrong way, they stay that way. They are complicated and have great difficulty in putting themselves in the shoes of another person and have a great way of not helping.
Should you work with someone like this, or have to have contact, here are a few tips to help you:-
Never argue with difficult people, this only puts you on their level, don’t make excuses for them and dont raise your voice.
Listen, use your ability to listen , this way you will hear what is going on between the lines, it could be that they would like to be more like you, but they will find pleasure in criticizing you. You are the only one that has that right.
Be firm, decide before how far you will let some one go, and never let them go beyond that point.
Be persistent, don’t change your ways due to emotional tiredness, repeat your views in short phrases, the times necessary. This way you will see how convinced you are in what you say.
Keep the conversation short, Only relate true actions and keep it to a minimum, do not go into matters that could hurt you, and do not let them be little you.
Dont push your point of view, or even try to get them to understand it, you do not need to explain yourself to reach an agreement, this will not happen and you will fill worse afterwards for trying.
Avoid personal conversations, they will use them against you.
Be assertive, this will be your best kind of defense.
As always be happy…………..